The Individual & Family Plans (IFP) Agent Guide has been updated. Look for changes in red throughout the guide and make sure to discard previous versions.

This guide provides helpful insight regarding UnitedHealthcare IFP business operations. It’s also a comprehensive document that outlines policies and procedures to ensure compliant and ethical conduct, professionalism, and knowledge of required business processes and responsibilities.

To access the IFP Agent Guide, go to Jarvis > Knowledge Center > Reference Guides > Agent Guides.

Go to Agent Communications