Once members have enrolled in their 2025 plan, you can help ensure they are knowledgeable about their benefits and how to use them. One easy way to accomplish this is by sharing some of the member education videos found on the Sales and Marketing Materials page on Jarvis. Videos on the following topics can help members better understand how to use their plan:

• Accessing virtual care
• Finding a primary care provider (PCP)
• Four simple ways to pay
• Getting care from a specialist
• Prescriptions & pharmacy
• Urgent care or ER
• Referrals for specialists
• Staying in-network

Additionally, you can share branded, personalized flyers to help members better understand what their plan offers. These customizable flyers can be downloaded on the Sales and Marketing Materials page.

To download the videos and flyers, go to Jarvis > Sales Tools > Sales and Marketing Materials.

Sales and marketing materials

Go to Agent Communications