IFP Sales & Marketing
Quick-to-access Information for benefits, tools and resources
Member Onboarding
The onboarding strategy emphasizes omni-channel engagement to drive actions like portal registration, PCP selection, and benefit awareness
Member Onboarding Resources
Welcome and What's Next Flyer
Accessing Care Flyer
My UHC Get Connected Flyer
Account Registration
Document Overview
First Premium Payment Binder
Four Simple Ways to Pay
What's in My Plan
What's in My Plan Kelsey-Seybold
Sanitas – What's in My Plan
Welcome and What's Next Flyer - Spanish
Accessing Care Flyer - Spanish
My UHC Get Connected Flyer - Spanish
Account Registration - Spanish
Document Overview - Spanish
First Premium Payment Binder - Spanish
Four Simple Ways to Pay - Spanish
What's in My Plan - Spanish
What's in My Plan Kelsey-Seybold - Spanish
Sanitas – What's in My Plan Spanish
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View Hours
AEP 2026 Hours of Operation:
10/4/2025 - 11/22/2025 - Mon - Fri 7am – 9pm CST Sat 8am – 5pm CST
11/27/2025 - Closed for Thanksgiving
11/28/2025 - 11/30/2025 8am - 5pm CST
12/1/2025 - 12/7/2025 Mon - Sun 7am - Midnight CST
10/4/2025 - 11/22/2025 - Mon - Fri 7am – 9pm CST Sat 8am – 5pm CST
11/27/2025 - Closed for Thanksgiving
11/28/2025 - 11/30/2025 8am - 5pm CST
12/1/2025 - 12/7/2025 Mon - Sun 7am - Midnight CST
AEP 2026 Hours of Operation:
10/4/2025 - 11/22/2025 - Mon - Fri 7am – 9pm CST Sat 8am – 5pm CST
11/27/2025 - Closed for Thanksgiving
11/28/2025 - 11/30/2025 8am - 5pm CST
12/1/2025 - 12/7/2025 Mon - Sun 7am - Midnight CST
10/4/2025 - 11/22/2025 - Mon - Fri 7am – 9pm CST Sat 8am – 5pm CST
11/27/2025 - Closed for Thanksgiving
11/28/2025 - 11/30/2025 8am - 5pm CST
12/1/2025 - 12/7/2025 Mon - Sun 7am - Midnight CST
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